Privacy Policy

Privacy Policy Effectiveness

This Privacy Policy shall apply only to individual consumers and solely to information collected by this Website. This Privacy Policy is effective as of May 31, 2018 (“Effective Date”) and applies to personal information submitted on this Website on or after the Effective Date.

Our Commitment to Privacy

Your privacy is very important to Touchstone Communities, as well as to our respective affiliates (collectively, “we,” “us” or “our”) and we are all committed to treating your personal information responsibly. To better protect your privacy, we provide this notice explaining our online information gathering and dissemination practices and the choices you can make about the collection and use of the personal information you submit on this Website on which this Privacy Policy is posted. Use of this Website constitutes your consent to our collection and use of personal data in accordance with the terms hereof. We attempt to maintain appropriate procedures and safeguards to protect the confidentiality of personal information we collect from visitors to this Website. Personal information collected is accessible only by designated staff or agents of our organization who are also bound to this statement, except as expressly described below. However, it is important to recognize that no computer system is completely secure. Therefore, while we attempt to maintain appropriate physical and electronic procedures and safeguards to protect information collected from this Website, we cannot guarantee the confidentiality of any information that you disclose online and transmit to us, and you understand that you do so at your own risk.

Personal Information that We May Collect

We will not collect any personally identifiable information about you through this Website unless you provide it to us voluntarily, with the exception of your computer’s IP address. The information we collect will vary depending on how you use this Website. On some pages you can register or request to receive materials, announcements and other information from us or from others. The types of personal information collected may include, without limitation, your name and contact information (such as your postal address, zip code, phone number or e-mail address), your gender, the number and/or ages of members of your household or business, information about the type of properties you are interested in and other general information relating to product preferences, personal interests, household income or areas of interest on our Website.

In addition to the information provided by Website visitors, our computers automatically receive and record information from your Internet browser, including your IP address, cookie information, and the pages you request.

We are committed to complying fully with the Children’s Online Privacy Protection Act. Accordingly, the contents of this Website are not intended to be directed to or collect information from children under the age of 13 and is actually intended only adults who are of the age of majority and are interested in learning more about our company and our projects/communities.

Cookies and Website Analytics

“Cookies” are small pieces of information stored on your computer. We may use cookies or, in a limited number of cases IP addresses, for a number of reasons. “Cookies” allow us to better understand how users use our site and can help us to tailor our Website to improve your experience. Information, such as the date and time of your visit, is automatically collected through the use of “cookies” and similar technologies when you visit this Website. If during your visit to this Website you send us an email, your email and the content of your message to us will be collected. You are well advised that email can be an unsecure method of transmitting information and you should not include any private information in any email that you want to remain secure. The use of cookies is a standard practice among websites for authentication and to collect or track information about your activities while using the website. Most internet browsers automatically accept cookies. However, it is also possible to modify your browser settings to block cookies.  You may also delete cookies through a setting on most modern web browsers. Our services are provided in such a way that the use of cookies is not mandatory.

Our Website uses Google Analytics, a service which plants a permanent cookie on your computer that identifies you as a unique user of this Website. We use the information obtained from Google Analytics to improve our website and understand how our visitors use our Website and identifying system performance or problem areas. Google Analytics collects your computer or mobile device’s Internet Protocol (IP) address. You may prevent Google Analytics from recognizing you on return visits to this Website by disabling cookies on your browser. Google’s Ability to use and share information collected by Google Analytics about your visits to a Site is governed by the Google Analytics Terms of Use and the Google Privacy Policy. If you do not want your visit data reported by Google Analytics you may install the Google Analytics opt-out browser add-on. Please see the Google Analytics Op-out Browser Add-on page at for additional information.

How We Use and Disclose Your Information

We use information you provide on an aggregated basis to do such things as operate our site, enhance our site, and to better understand the profile of our online audience. We may also use this data, both aggregate and personal to you, to enhance your experience on our site by displaying content that we believe will be of interest to you. In some cases we use your personal information to contact you or to provide information to you, such as to send information and materials to you that you request. We may provide your information to third parties such as homebuilders and service and product providers to enable them to follow-up with you on your requests. We may also use your information for market research purposes, for project planning or for developing prospect lists for our existing and future communities involving Touchstone Communities or other affiliates within the Touchstone Communities projects. In doing so, we may reproduce, publish, broadcast or post such information to third parties assisting with our planning.

How We Share Your Personal Information

We do not sell or rent your personal information or share your personal information with other people or nonaffiliated companies, except with your permission or as described above, or under the following limited circumstances. We may disclose your personal information to partners who work on our behalf under confidentiality agreements in order to provide the information, product or services you have requested or to help us communicate with you about offers (provided that these companies do not have any independent rights to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so). We may disclose aggregated, non-personally identifiable information about our users with homebuilders and service and product providers for marketing and promotional purposes. We may store and disclose personal information as allowed or required by applicable law, including making disclosures in order to respond to subpoenas, court orders, or legal process. We may establish or exercise our legal rights or defend against legal claims as necessary or advisable to protect the rights, safety or property of our communities or others and to conform to legal or regulatory requirements. We believe it is necessary to disclose information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Website terms of use, or as otherwise required by law. We may transfer information about you if this company is acquired by or merged with another company. Third parties (hackers) may unlawfully intercept or access information or confidential transmissions.

How We Respond to “Do Not Track” Signals

Touchstone Communities does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

Third-Party Links

This Website may contain links to third-party Websites for homebuilders, retailers, service providers and others, which are provided solely as a convenience to viewers and not as an endorsement of the contents of such sites. While we attempt to only provide links to Websites maintained by reputable organizations, you should be aware that these third parties might be able to gather information from and about you if you visit their Websites. In these cases, those third parties will use such information in accordance with their own privacy policies, which may differ substantially from our policy. We assume no liability for the privacy practices of such other sites and are not responsible for the availability or content of, any off-site pages or any other sites linked to our Website. Your linking to off-site pages or other sites is at your own risk.

Modifying Your Personal Information; Opt-Out Right

You may modify or update your personal information by notifying us via the address shown below.

You may at any time request to be removed from our email list by clicking the unsubscribe link in any email you receive from us or by notifying us via e-mail, telephone or postal mail at the address shown in the last section of this Privacy Policy. In the event you elect not to receive any future contacts from us, we will remove your name from our email list.

Notification of Changes in Privacy Policy or Use of Information Collected

This Privacy Policy may be updated and modified from time to time by us in our sole discretion. If we decide to change our Privacy Policy or if we make any material changes in our privacy practices that affect user information already collected through our site, we will post a notice of those changes on our Homepage. We will use information in accordance with the Privacy Policy under which the information was collected. If you do not agree to any provision, update, or modification of this Privacy Policy, please do not use our Website.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Touchstone Communities
9909 Mira Mesa Blvd. Suite 150
San Diego, CA 92131

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